Return Policy

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This Return Policy applies to products and services provided by Tluzarindhunith. Please read this policy carefully before making a purchase or scheduling a service.

Return Period

For products that are eligible for return, you have 30 days from the date of delivery or completion of installation to initiate a return request. Returns must be initiated within this period to be considered for refund or exchange.

The return period begins on the date the product is delivered to you or the service is completed, whichever is applicable. We recommend contacting us as soon as possible if you wish to return an item.

Return Conditions

To be eligible for a return, items must meet the following conditions:

• Items must be in their original condition, unused, and with all original tags and packaging intact
• Items must not show signs of wear, damage, or alteration
• Custom-made items may not be eligible for return unless they are defective or do not meet specifications
• You must provide proof of purchase or order confirmation

We reserve the right to refuse returns that do not meet these conditions. Items returned in unsatisfactory condition may be subject to a restocking fee or may not be eligible for a full refund.

Cost of Return Shipping

For standard returns, the customer is responsible for return shipping costs unless the item is defective or we made an error in the order. We recommend using a trackable shipping service and retaining proof of shipment.

If the return is due to our error or a defective product, we will cover the cost of return shipping. In such cases, we will provide a prepaid return shipping label or reimburse you for reasonable return shipping costs.

Return Process

To initiate a return, please follow these steps:

1. Contact us within the return period using the contact information provided below
2. Provide your order number and reason for return
3. Receive return authorization and instructions from our team
4. Package the item securely using original packaging when possible
5. Ship the item to the address provided in the return authorization
6. Wait for confirmation of receipt and processing

We recommend contacting us before shipping returns to ensure proper processing. Returns sent without authorization may experience delays in processing.

Non-Returnable Items

The following items are not eligible for return:

• Custom-made or personalized items that have been manufactured to your specifications
• Items that have been installed and cannot be removed without damage
• Items that have been used or damaged after delivery
• Items returned after the return period has expired
• Items purchased as final sale or clearance

If you have questions about whether an item is returnable, please contact us before making a purchase or initiating a return.

General Legal Requirements

This return policy complies with applicable consumer protection laws. Your statutory rights are not affected by this policy. If you are a consumer, you may have additional rights under local consumer protection legislation that cannot be excluded or limited.

For service contracts, cancellation rights may vary depending on your location and the nature of the service. We will inform you of any applicable cancellation rights at the time of booking.

Order Cancellation Policy

You may cancel an order before it has been shipped or before work has commenced on custom items. To cancel an order, please contact us as soon as possible using the contact information provided below.

If an order is cancelled before processing begins, you will receive a full refund. If work has already commenced or materials have been ordered, cancellation may be subject to reasonable charges for work completed and materials purchased.

Once an order has been shipped or installation has been completed, the return policy applies rather than the cancellation policy.

Refund Procedure

Once we receive and inspect your returned item, we will send you an email notification regarding the status of your refund. Approved refunds will be processed to the original method of payment within 10-15 business days.

The amount refunded will depend on the condition of the returned item and may be reduced if the item shows signs of use or damage beyond normal handling. Processing fees, if applicable, will be clearly communicated before processing the refund.

If you have not received your refund within the expected timeframe, please check your payment method statement or contact us for assistance. Refund processing times may vary depending on your payment provider.

Contact Information

For questions about returns, refunds, or this policy, please contact us:

Tluzarindhunith
922 Massachusetts Ave
Indianapolis, IN 46202
United States
Email: request@tluzarindhunith.world
Phone: +1 317 941 6595

When contacting us about a return, please include your order number and a detailed description of the issue or reason for return.